FAQs
CUSTOM ART
Custom Collages and Kids Custom Collage Explosions will only be dispatched once the customer has agreed they are happy with the final product.
DO YOU SHIP WORLDWIDE?
Yes, we ship worldwide, using Royal Mail, DHL and other couriers. Please be aware that international parcels may accrue additional customs and duties charges, charged to the customer by the receiving country on delivery. This is beyond our control and it is the customer’s responsibility to pay these on receipt of parcel. Once your print is signed off and dispatched, we do not accept responsibility for the item.
DO YOU OFFER A FRAMING SERVICE?
No, we do not offer a framing service. The cost of transporting framed prints is often very high. Instead, we are happy to advise on framing styles for your purchased print. We can suggest local framers to liaise with.
WHAT IS A LIMITED EDITION PRINT?
Some of Di’s prints are limited edition, meaning there are only 50 available. This limitation adds to the exclusivity of the print and increases its resale value. Every print is signed and numbered by Di.
DO YOU WORK WITH GALLERIES?
Yes. If you represent a gallery and would like to enquire about carrying prints, please contact us on hello@diford.com
DO YOU SELL DIGITAL FILES OF YOUR PRINTS?
No, we don’t sell digital files. The printing process is part of the artistic process.
DO YOU TAKE ON COMMERCIAL COMMISSIONS?
Yes. If you have a commercial project you’d like Di to work on, please contact hello@diford.com with an outline of your project.
